FAQs

Where/When is World Class located this year?

The World Class Global Final will take place in Shanghai, China from September 09-13, 2024

When does registration open?

Look out for your invitation to register by email. This email will include your username and password. If travelling from outside China, make sure you have booked your travel to World Class before you register as you will need to provide this in order to complete your registration.

Visas

Markets are responsible for organising their own visas and ensuring they have the necessary documentation to enter the country. If you require a Visa Letter for your application, attendees will be able to request this through the registration site once it opens in the week commencing, 1 June.

Do you need to purchase a package to participate in World Class 2024?

Yes, all guests need to have registered in order to attend. If you would like to register, please reach out to your local World Class lead.

What is included in a Competitor / Chaperone Package?

Please find the Competitor / Chaperone inclusions here.

What is included in a Global Guest Package?

 

Please find the Global Guest inclusions here.

What is not included for any delegate regardless of Package purchase?

The following is a list of items whose costs are not included in the World Class Packages. This list may not be fully comprehensive, so if you are unsure about any costs please reach out to WorldClassRegistration@experiencenve.com:

 

• Return flights from your country of origin to Shanghai

• Visa arrangements or costs

• Accommodation outside of the World Class 2024 dates or if it is not included within package selected

• Room guests: this is a Diageo business activity and not designed to host partners or friends. Please respect this.

• Transfers outside of the World Class 2024 dates or taxis not provided by World Class 2024

• Excursions or activities which are not part of the World Class 2024 program

• Travel & transport for any excursions which are not part of the World Class 2024 program

• Food & beverage outside of the World Class 2024 program

• Incidental charges in your hotel i.e. laundry, telephone, minibar, room service, spa treatments and items of a personal nature

I need to cancel, can I get a refund?

 

In line with Diageo's productivity agenda, we plan and negotiate all aspects of the event across accommodation, F&B, event space, and more based on the number of packages that each market has committed to. With this in mind, we are unable to offer refunds for cancellations once the commitment window has closed on May 28, 2024. Should you have any further questions, please contact WorldClassRegistration@experiencenve.com

Partner/Spouse/Friend/Relation Attendance

 

The event is an industry event. We would like to remind everyone that the World Class Global Final attendance for Diageo delegates is an official business event, and therefore partners, spouses, and friends are asked not to stay in the rooms of the World Class guest where Diageo has made the room booking.